“I enrolled in Debra Woog’s How to Win-Win Any Difficult Conversation online course as a gift to myself. This course went beyond my expectations and provided me with information, tools and practice I am now using in my day-to-day life. Debra’s expertise, caring, compassion and ability to create community, combined with her content, role-playing and strategy for participants, yielded the perfect mix of theory and practice. One thing Debra said stays with me, “We don’t have to handle difficult conversations alone.” Ahhhh! Reviewing the types of difficult conversations in communities, learning about strategies to succeed, planning the tools to use, maintaining curiosity, and practicing were all so helpful. Highly recommend this course! Thank you, Debra, for your guidance.”