Services for Teams & Organizations

Retainer

Periodic intense stress is inevitable in human lives. Employees face both normative stressors (diagnoses or loss of loved ones) and idiosyncratic ones (loss of a home, dissolution of a marriage, discovery of a child’s drug addiction).

High-impact employees under significant stress, particularly leaders, can produce unintended ripple effects. Prone to making poor decisions, they may inadvertently function as a stress contagion across teams and throughout an organizations.

As a supplement to colleagues, friends, family members, and therapists, Crisis Navigation Partners® (aka CNP®s) provide virtual or in-person emotional support combined with strategic plans, implementation tools, and vetted resources. Employees with company-sponsored CNPs® more quickly refocus on work, feel increased appreciation and respect from their employers, and ultimately stay longer with their organizations. Heading off a stress cascade at its source can prevent a chain of dysfunction from widening.

Connect2 offers the retainer program to a select few organizations, assuring they will have priority access to a CNP® when needed.

Ombuds

An ombudsman facilitates productive dialogue between people who are struggling to communicate effectively. In organizations, naturally competing interests frequently hamper productivity and growth. As a designated neutral, an ombudsman is separate from other corporate functions and therefore free of agenda, making it feasible to navigate conflict successfully. Connect2 listens, provides and receives information, reframes issues and develops options. The objective is always to help people help themselves in a direct approach, resulting in lowered financial and emotional costs to the organization.

Sample Programs

Identify problems before they become explosive. Retained, confidential ombudsperson available to all members of your organization
Resolve sensitive issues confidentially via formal or informal mediation
Via formal and informal assessments, present negative patterns to the leadership team without individually identifying information
Generate recommendations for fostering strategic change that will benefits your organization systemically

Benefits

Increase individual and overall productivity
Retain high-performing employees and volunteers
Reduce legal costs by promoting compliance with company policies and employment laws

Mediation

Parties in conflict reach resolution in 70-80% of mediation cases. Connect2 mediators facilitate resolution; they do not decide who is right or wrong or how a situation should be resolved. Parties to mediation design and commit to their own agreements, increasing the likelihood that they will be honored over time. If you are wondering whether your personal or professional dispute is a fit for mediation, email us.

Sample Parties

Business leaders
Co-workers
Family members
Friends
Neighbors
Partners
Spouses

Benefits

Accelerate resolution of open issues to move past the impasse
Channel negative energy into progress
Find creative solutions
Decrease stress
Avoid or reduce legal costs

We welcome you to schedule a time for us to explore by Zoom or phone whether our companies are a match. During this 45-minute complimentary consultation, we will discuss your organization’s situation, your immediate and long-term needs, and some recommended next steps. We may also be able to refer you to additional resources. We look forward to connecting with you.